About this paper · How to read the evidence
This paper explains how ChatGPT chooses what to recommend, and where a .Best domain fits into that process. It draws on independent research into AI search, citation and naming, and on the one controlled test of .Best published to date.
AI search is young, and much of what is written about it mixes measurement with opinion. We have tried to keep the two apart. Some of what follows is measured on .Best directly; more is measured on AI search in general; and some is our own reasoning about how the two connect. Each claim says which.
The three evidence tags
Every claim carries one of three tags, so you always know how strong the ground is.
| Tag | Meaning |
|---|---|
MEASURED · .BEST |
Measured directly on .Best domains in a controlled test. |
MEASURED · GENERAL |
Measured by an independent third party on AI search or search behaviour in general, not on .Best specifically. |
MECHANISM |
Our reasoning about how a .Best name interacts with a measured behaviour. Plausible, not yet measured. Section 14 sets out how to test it. |
Disclosure: this paper is published by the registry operator of .Best. Third-party figures are reported as published by their original sources, listed at the end. Readers should consult those sources before quoting any figure.
01 · ChatGPT does not rank websites. It recommends a few names.
When a buyer asks ChatGPT which provider, product or service to choose, the answer names a handful of options and links to a few sources. Being one of those names is the new first position. This paper explains how ChatGPT arrives at those names, and where a .Best domain fits into that process.
| Figure | What it measures | Source |
|---|---|---|
| 24.3% | of ChatGPT searches for advice questions add the word “best” | Peec AI · ~5M fan-out queries |
| 43.8% | of pages ChatGPT cites at the buying stage are “best X” lists | Ahrefs · 26,283 URLs |
| 0.664 | correlation of brand web mentions with AI Overview visibility, the top factor | Ahrefs · 75,000 brands |
| ~35% | of the “best” lists ChatGPT cites sit on low-authority domains | Ahrefs · same study |
Five findings
- ChatGPT searches before it recommends. For questions that need current information, it rewrites the prompt into its own web searches and builds the answer from what those searches return.
MEASURED · GENERAL - The word it adds most is “best”. Users rarely type it; ChatGPT inserts it, in about one in four searches for advice questions.
MEASURED · GENERAL - What it cites most are “best” lists. Ranked lists and side-by-side comparisons are the leading cited formats across studies.
MEASURED · GENERAL - A .Best name carries that word everywhere it appears: in the address, the title, every brand mention and every branded link. It cannot make a weak page cited, but it labels a strong one in the vocabulary the search is already using.
MECHANISM - When people do see a .Best address, they click it more. In the only controlled test, identical ads earned 20% more clicks on .Best than on .com, on a small sample.
MEASURED · .BEST
What we are not claiming. There is no public evidence that ChatGPT gives any weight to a top-level domain as such, and no published study yet measures how often ChatGPT recommends .Best sites compared with others. The .Best advantage, where it exists, works through words, mentions and clicks, and only on top of content that deserves to be cited. Section 14 describes the study that would measure it directly.
The evidence at a glance
| Finding | Source | Status |
|---|---|---|
| ChatGPT has more than 900 million weekly active users | OpenAI, February 2026 | MEASURED · GENERAL |
| ChatGPT adds “best” to 24.3% of searches for advice questions | Peec AI, ~5M fan-out queries, April 2026 | MEASURED · GENERAL |
| “Best X” lists are 43.8% of pages ChatGPT cites at the buying stage | Ahrefs, 750 prompts, 26,283 URLs | MEASURED · GENERAL |
| Listicles take 63% of AI citations across six engines | Evertune via Search Engine Land, ~25,000 URLs | MEASURED · GENERAL |
| AI-cited pages are 25.7% fresher than organic results | Ahrefs | MEASURED · GENERAL |
| Brand web mentions are the top predictor of AI Overview visibility (0.664) | Ahrefs, 75,000 brands | MEASURED · GENERAL |
| Brands cited in an AI Overview earn 35% more organic clicks | Seer Interactive, 3,119 queries | MEASURED · GENERAL |
| Statistics, quotations and citations raise visibility in AI answers by up to 40% | Aggarwal et al., KDD 2024 | MEASURED · GENERAL |
| 55% of users expect a very clear link between a site and its extension | Nielsen for ICANN, 24 countries | MEASURED · GENERAL |
| Identical ads earned 20% more clicks and paid 8.1% less per click on .Best | GlobeRunner, 152 clicks | MEASURED · .BEST |
| A .Best name matches ChatGPT's “best” searches in address, title and mentions | This paper, section 07 | MECHANISM |
| .Best sites are recommended by ChatGPT more often than equivalent sites | Not yet measured | OPEN QUESTION |
What to do
- Name. Pair your category with .best: crm.best, ebike.best, movers-lyon.best. The name should state what the site is the best answer to.
- Build. Make the site readable by AI crawlers, verifiable as one consistent entity, and quotable through answer-shaped comparison pages with sourced figures.
- Test. Run the twenty-prompt test in section 12 before you change anything, then every two weeks with the same prompts. Judge results only against your own baseline.
02 · From search results to recommendations
For twenty years, visibility meant a position on a page of ten blue links. In an AI answer there is no page of ten. There is a short list of named options, and a few cited sources behind them.
The scale of AI answers
| Platform | Reported usage | Source |
|---|---|---|
| ChatGPT | More than 900 million weekly active users | OpenAI, February 2026 |
| Google AI Overviews | More than 2 billion monthly users | Alphabet, Q2 2025 remarks |
| Google AI Mode | More than 1 billion monthly active users | Alphabet, Q2 2026 remarks |
| Gemini app | 950 million monthly active users | Alphabet, Q2 2026 remarks |
Usage figures are self-reported by the platforms and use different definitions (weekly vs monthly users). They describe reach, not how many of those sessions are buying questions.
Fewer clicks, more weight on being named
When an AI summary appears, people click through to ordinary results less often. Pew Research Center tracked the real browsing of 900 US adults in March 2025: searchers clicked a traditional result on 8% of visits with an AI summary, against 15% without one. Ahrefs, comparing 300,000 keywords over two years, found position-one click-through 58% below forecast where an AI Overview appeared.
Share of visits with a click on a traditional result. Google searches by 900 US adults, March 2025.
| Search | Visits with a click on a traditional result |
|---|---|
| No AI summary shown | 15% |
| AI summary shown | 8% |
Pew Research Center, 2025. Measured on Google, not ChatGPT; included as the clearest measurement of how AI answers change click behaviour.
The flip side is the citation itself. Seer Interactive, across 3,119 queries from 42 organizations, found that brands cited inside a Google AI Overview earned 35% more organic clicks and 91% more paid clicks than brands left out. MEASURED · GENERAL
In an answer interface, being named is the new first position. Being unnamed is the new page two.
03 · How ChatGPT builds a recommendation
OpenAI does not publish its ranking logic. What it does document, together with independent studies of ChatGPT's behaviour, describes five stages between a buyer's question and a named brand.
| Stage | What happens |
|---|---|
| Stage 1 · The prompt | A buyer asks a question in their own words: “Which CRM should a small agency use?” |
| Stage 2 · Fan-out searches | ChatGPT rewrites the question into one or more web searches, often adding words the user never typed. |
| Stage 3 · Retrieval | Search providers return candidate pages. Only pages ChatGPT's search crawler may access can be used. |
| Stage 4 · Selection | The model reads candidates and favours content that answers the rewritten query directly and is easy to quote. |
| Stage 5 · The answer | A short list of named options, with links to some of the sources used, combined with what the model already knew. |
Sources: OpenAI Help Center (ChatGPT search rewrites prompts into searches sent to partner search providers); OpenAI crawler documentation; Peec AI fan-out analysis. Stage 4 is inferred from published citation studies; OpenAI has not described its selection criteria in detail.
Two memories: what the model knows and what it finds
A ChatGPT recommendation draws on two different stores of information, and they behave differently.
| Trained knowledge | Live retrieval |
|---|---|
| What the model learned before its training cutoff. It explains why ChatGPT can describe a well-known brand without searching. | What ChatGPT finds when it searches for this specific question, now. It explains why recommendations can include a site launched last month. |
| Changes slowly: only when a new model is trained. You influence it by being widely and consistently written about over time. | Changes quickly: as soon as a page is crawled and indexed. This is where a new .Best site competes first. |
For a new or recently renamed site, live retrieval is the realistic path. It rewards pages that exist, can be fetched, and match the searches ChatGPT runs. Trained knowledge follows later, if the site keeps being mentioned. MECHANISM
What each stage requires
| Stage | What decides it | What a site owner controls |
|---|---|---|
| Prompt | The buyer's own words and intent | Nothing directly. Understand which questions your buyers ask. |
| Fan-out | The searches ChatGPT writes, which favour words such as “best” | Using the vocabulary those searches use in titles, headings and the name itself |
| Retrieval | Crawler access, indexing by the search providers, relevance to the query | Allowing OAI-SearchBot, serving full text without JavaScript, keeping pages indexable |
| Selection | Directness of the answer, specific facts, sources, freshness, agreement with other sources | Answer-shaped pages, published figures, regular updates, consistent facts everywhere |
| Answer | Retrieved evidence combined with trained knowledge about the brand | Mentions on third-party pages; a name that is easy to recognise and repeat |
The crawlers that matter
OpenAI operates separate crawlers for separate purposes. Treating them as one is a common and costly mistake.
| User agent | Purpose | If you block it |
|---|---|---|
| OAI-SearchBot | Finds pages for ChatGPT search results | Your pages cannot be retrieved and cited in ChatGPT search |
| ChatGPT-User | Fetches a page when a user's conversation calls for it | ChatGPT cannot open your page on a user's behalf |
| GPTBot | Collects content that may be used to train future models | You opt out of future training, not out of search |
Based on OpenAI's published crawler documentation at the time of writing. User-agent names and behaviours can change; check OpenAI's current documentation before editing robots.txt.
Practical consequence. A site that blocks AI agents “to protect its content” mostly removes itself from the live retrieval layer, the one part of the system where a new site can win a recommendation quickly. If you have a reason to opt out of training, block the training agent and allow the search agents. Then check the result at your CDN or firewall, not only in the robots.txt file: bot-protection defaults often refuse these agents without anyone having decided to.
04 · “Best”: the word ChatGPT adds on its own
The fan-out search is the gate every source must pass through. The words ChatGPT puts into those searches decide which pages are even considered. The most common of those words is “best”.
Peec AI analysed about 5 million background (“fan-out”) queries generated by ChatGPT, Perplexity and Grok between 1 and 21 April 2026, and compared them with what users had actually typed.
| Figure | What it measures |
|---|---|
| 24.3% | of ChatGPT's searches for advice questions (“Should I use X?”, “Do you recommend Y?”) added “best” |
| 15.33% | of affected ChatGPT responses contained an added “best”, the word it added most often overall |
| ~5M | fan-out queries analysed across ChatGPT, Perplexity and Grok, 1 to 21 April 2026 (Peec AI, via PPC Land) |
Questions about what to buy, which service to use, or how to choose between options were the most reliable triggers. In other words, ChatGPT translates a buyer's question into a “best” query before it looks anything up. MEASURED · GENERAL
What that translation looks like
| What the user types | A search ChatGPT might run | A matching .Best address |
|---|---|---|
| Which e-bike should I buy for commuting? | best e-bike for commuting | ebike.best |
| Do you recommend a CRM for a small agency? | best CRM for small agencies | crm.best |
| Who should I hire to move house in Lyon? | best movers Lyon | movers-lyon.best |
| What hotel should I book in Lisbon? | best hotels Lisbon | lisbon-hotels.best |
Illustrative examples. Actual fan-out queries vary between runs and model versions, and cannot be observed directly in the ChatGPT interface.
Why it matters for .Best. Most domain names are neutral to the question being asked. A .Best name is not: it already contains the word ChatGPT inserts into a quarter of its advice searches. No other namespace carries that word in the address itself. Whether search providers and ChatGPT reward the match is an empirical question; what is certain is that the vocabulary lines up. MECHANISM
05 · What ChatGPT cites
Four independent studies agree on the format AI assistants prefer at the buying stage: ranked lists and comparisons, recently updated, with specific facts. That is exactly the content a .Best domain is named for.
“Best X” lists and comparisons lead the most-cited formats. Share of the most-cited LinkedIn content using each format, six AI assistants, 16 B2B categories. One piece can use several formats.
| Format | Share of most-cited content |
|---|---|
| “Best X” listicles | 54% |
| Side-by-side comparisons | 50% |
| “How to choose” guides | 33% |
| Educational explainers | 17% |
| Thought leadership with data | 8% |
Meltwater, How LinkedIn Content Wins AI Search, 2026 · 9.5 million AI citations across ChatGPT, Gemini, Claude, Copilot, Google AI Mode and AI Overviews
| Study | Scope | Finding |
|---|---|---|
| Ahrefs | 750 buying-stage ChatGPT prompts, 26,283 source URLs | “Best X” blog lists were 43.8% of cited page types, the largest category; the pattern held across the AI platforms examined |
| Evertune | ~25,000 URLs, six AI engines | Listicles took 63% of citations; ranked lists made up 71–86% of those listicles |
The door is open to new sites
| Figure | What it measures | Source |
|---|---|---|
| ~35% | of the “best” lists ChatGPT cited sat on low-authority domains. Citation is not reserved for established publishers. | Ahrefs |
| 79.1% | of the 1,100 cited lists Ahrefs could date had been updated in the same year. Freshness is part of the profile. | Ahrefs |
A caution on self-promotional lists. A vendor's own “best tools” list that ranks itself first may be cited, but readers and engines can discount it. Lists with published criteria, clear disclosure of ownership and genuine competitors earn more trust and stay on safer ground with advertising rules.
06 · Known is not recommended
Ask ChatGPT about a company by name and it may describe it well. Ask it which company to choose and the same brand can be absent. Recognition and recommendation are different outcomes, driven by different evidence.
| The brand question | The category question |
|---|---|
| “What is Acme Analytics?” | “Best attribution software for B2B SaaS?” |
| Tests recognition. The model answers from what it knows about this one entity. No buyer types this question when choosing a supplier. | Tests recommendation. The model compares the entities it finds and names a few. This is where deals are won or lost. |
Mentions predict AI visibility more than links
Ahrefs correlated the web footprint of 75,000 brands with how often Google's AI Overviews mention them. Branded web mentions were the strongest factor (Spearman correlation 0.664), ahead of every classic link-based measure. Branded anchor text was the second-strongest.
Brands mentioned most on the web are mentioned most in AI answers. Average AI Overview mentions, by quarter of brand web mentions.
| Brands | Average AI Overview mentions |
|---|---|
| Top quarter for web mentions | 169 |
| Next quarter | 14 |
Ahrefs, brand factors vs AI Overview mentions · 75,000 brands. Measured on Google AI Overviews; we assume, but cannot confirm, a similar pattern in ChatGPT.
The correlation does not prove that mentions cause visibility; widely mentioned brands are also bigger and better known. But the direction is consistent with how a model that compares sources would behave: the brands that many independent pages name are the brands it feels safe naming. MEASURED · GENERAL
What a .Best name adds to every mention
For a site named crm.best, the brand and the topic are the same words. Every forum post, article or social update that names it also says “CRM” and “best”. Every branded link reads as a descriptive link. A model that repeatedly sees “crm.best” next to CRM comparisons has every reason to associate the name with the category; an invented brand name has to earn that association over years. MECHANISM
07 · Where a .Best name meets the pipeline
A domain name touches every stage of a ChatGPT recommendation, but its role differs at each one. Here is the honest map.
| Stage | What a .Best name can do | Evidence | Strength |
|---|---|---|---|
| Prompt | Nothing. The buyer's question is the buyer's. | n/a | None |
| Fan-out | Match the “best” searches ChatGPT writes, in the address and, by extension, in titles built around the name | MEASURED · GENERAL + MECHANISM |
Medium |
| Retrieval | Relevance comes from content. Google states that keywords in a TLD give no ranking advantage; the name starts level with .com | MEASURED · GENERAL |
Neutral |
| Selection | Signal the page's format: a site called ebike.best is expected to compare e-bikes. The page must then deliver | MECHANISM |
Low to medium |
| Answer | Carry category and claim into every third-party mention, the factor most closely tied to AI visibility | MEASURED · GENERAL + MECHANISM |
Medium to high |
| Click | Earn more clicks when the address is shown next to alternatives | MEASURED · .BEST |
Directional |
What a .Best name does not do
- It does not make ChatGPT prefer a site because of its extension. There is no public evidence that any AI engine weights TLDs, and Google says it does not.
- It does not replace content. A thin page on a perfect name is still a thin page. Section 09 is longer than this one for a reason.
- It does not guarantee a recommendation. Recommendations vary between runs, users and model versions. Any single answer is an anecdote.
- It is not yet measured in ChatGPT. The click evidence comes from Google Ads. Section 14 proposes the ChatGPT study.
Where the name matters most
The name does the most work where content is otherwise similar: two comparison sites of equal quality, two local providers with equal reviews, two vendors with equal coverage. In those situations the details that remain, including the words a source repeats about you and the address a reader sees, decide who gets named and who gets clicked. MECHANISM
08 · The click after the citation
A citation is only worth something if people follow it. The only controlled test of .Best measured exactly that: whether people choose a .Best address over a .com when everything else is identical.
GlobeRunner, a Dallas search marketing agency, ran matched Google Ads campaigns in four local service sectors. Ad copy, keywords, bids and landing pages were identical; only the domain shown differed, such as DallasMovers.Best against DallasMoversBest.com.
Click-through rate was higher on .Best in three of four sectors. Google Ads CTR, identical ads and landing pages.
| Sector | .com | .best | Relative lift |
|---|---|---|---|
| All four sectors | 1.23% | 1.48% | +20% |
| Movers | 1.03% | 1.46% | +42% |
| Air conditioning | 1.37% | 1.83% | +33% |
| Dentist | 0.88% | 1.05% | +19% |
| Fencing | 3.94% | 3.91% | −1% |
GlobeRunner, .BEST vs .COM Case Study, pp. 11–14 · 11,252 impressions, 152 clicks
| Figure | What it measures |
|---|---|
| +20% | click-through rate on .Best, from the same average position (2.0) |
| −8.1% | average cost per click ($9.14 vs $9.95) |
| 80 vs 72 | clicks, from 5,398 vs 5,854 impressions |
| −21.1% | cost per click for movers, the strongest sector |
Read it carefully. This test is small: 152 clicks in total. By the standard sample-size calculation for a 20% lift at a 1.23% baseline, each arm would need roughly 35,000 impressions, or about 430 clicks, to confirm the effect at 95% confidence. The result is therefore directional, consistent across three of four sectors, and not yet conclusive. It was measured in Google Ads, where the address appears next to competitors; in ChatGPT, a citation link is shown in a different layout. We report it because it is the only controlled evidence on how people react to a .Best address, and because it points the same way as broader research on keyword domains.
Why an address changes the choice
Independent research on search behaviour explains why the domain shown next to a result matters at all.
| Study | Finding | Status |
|---|---|---|
| Ieong et al., Microsoft Research, WSDM 2012 | Showing the domain flipped users' relevance judgments in about 25% of cases in a 1,000-query blind test | MEASURED · GENERAL |
| Verisign, 11 million search results | Users were almost twice as likely to click a domain containing their search keyword | MEASURED · GENERAL |
| Nielsen for ICANN, 5,452 respondents | 55% expect a very clear relationship between a site's content and its extension; about eight in ten expect some relationship | MEASURED · GENERAL |
| Keller, Heckler and Houston, 1998 | A brand name that suggests its benefit improves recall of matching advertising claims | MEASURED · GENERAL |
From the answer to the visit
In a ChatGPT answer, a reader sees a few names and a few source links. Three things happen after that, and the name plays a part in each.
- The citation click. A link labelled
ebike.beststates what the reader will find before they click.MECHANISM - The follow-up search. Many readers check a recommended name in a search engine before visiting. A two-word name that says what it is survives being remembered and retyped.
MECHANISM - The return visit. A remembered address brings a buyer back without another answer, another search or another paid click.
MECHANISM
A simple model of AI-driven visits
The value of AI visibility for one site can be written as the sum over the prompts that matter:
Nq is how often buyers ask prompt q; P the probability the site appears in the answer; CTR the share of readers who click through. A .Best name may act on the middle term, through query match and mentions, and on the last term, through the click. Content and third-party coverage remain the largest drivers of P. MECHANISM
09 · A recommendation-ready .Best site: readable
Three layers make a site recommendable, and the order never changes. A page ChatGPT cannot read cannot be cited. A brand it cannot verify is risky to name. Content nobody else confirms is rarely quoted.
| Layer | What it achieves | Without it |
|---|---|---|
| 1 · Readable | ChatGPT's crawlers can fetch and parse your pages | You are invisible, whatever your content says |
| 2 · Verifiable | ChatGPT can confirm you are one real, consistent entity | You are a risk it prefers not to name |
| 3 · Quotable | Your pages answer buyer questions, and other sources name you | You are known but not recommended |
Your site in a browser proves nothing
A browser runs JavaScript, accepts cookies and waits for the page to assemble. Many crawlers make one plain request and keep whatever comes back. A site built entirely in client-side JavaScript can look perfect to you and empty to them. Test what a plain request receives:
# how many words does a plain fetch return?
curl -sL https://yourname.best/ | sed 's/<[^>]*>/ /g' | wc -w
# does your main headline survive without JavaScript?
curl -sL https://yourname.best/ | grep -i "your headline"
# does your edge answer OpenAI's search agent?
curl -sI -A "OAI-SearchBot" https://yourname.best/ | head -1
Sending a user-agent string tests your server and firewall rules, not OpenAI's real infrastructure; some protection services also verify crawler IP ranges. Use it as a first check, then confirm in your server logs that the real agents receive 200 responses.
The readability checklist
- Every page a buyer could land on is server-rendered or statically generated, and returns its full text to a plain request
- robots.txt allows OAI-SearchBot and ChatGPT-User, plus the search agents of other engines you want to be cited by
- No CDN, firewall or bot-protection rule silently refuses those agents
- Key facts (prices, criteria, rankings) are in text, not only inside images, PDFs, videos or charts
- Cookie banners and pop-ups do not hide the content from a plain request
- An XML sitemap is current and referenced in robots.txt; pages are indexable with snippets allowed
robots.txt for a .Best site
# Allow AI search and user-triggered agents explicitly
User-agent: OAI-SearchBot
Allow: /
User-agent: ChatGPT-User
Allow: /
User-agent: PerplexityBot
Allow: /
User-agent: Googlebot
Allow: /
# Training agents: allow or disallow according to your own policy
User-agent: GPTBot
Allow: /
Sitemap: https://ebike.best/sitemap.xml
Example only. Agent names are as published by OpenAI, Perplexity and Google at the time of writing; verify them against each provider's current documentation.
llms.txt: an optional orientation file
llms.txt is a proposed convention: a short Markdown file at the root of a site that states what the site is and points to its most useful pages. It is young, it is not a standard, and, as far as we know at the time of writing, no major AI engine has committed to reading it. We include it because it costs an hour and forces a discipline that helps everywhere: writing one clear paragraph about what the site is.
# ebike.best
> Independent tests and rankings of electric bikes for city commuting.
> Tested on a fixed 18 km route. Updated monthly.
## Core pages
- [Best e-bikes for commuting](/best-commuter-ebikes): ranked list and criteria
- [How we test](/method): route, measurements, scoring
- [Prices](/prices): current prices by model and retailer
- [About](/about): team, ownership and funding disclosure
Illustrative example of a fictional site; the test details are invented for the example.
The .Best advantage at layer 1. None. Readability is the same work on any domain. It is also where most sites fail first, so it comes first. A .Best name only starts to help once the pages behind it can be read. MECHANISM
09 · Verifiable: one entity, one set of facts
A model that cannot confirm who you are will hesitate to recommend you. Verifiability is not a trust badge; it is machine-readable consistency across every place your name appears.
The entity anchor
| Signal | Why it counts |
|---|---|
| One name, spelled one way | “ebike.best”, “eBike Best” and “Ebike.Best Ltd” look like three entities to a machine. Pick one and use it everywhere. |
| One canonical domain | Every profile, directory listing and author bio links to the same URL. If you also hold the .com, redirect it. |
| One category sentence | A single sentence a stranger could repeat correctly: what you are, for whom. |
| Founding year and location | The cheapest disambiguation signals that exist. |
| Named people | Founders, editors and authors with real, linked profiles and visible bylines. |
| Independent confirmation | Several independent sources stating the same facts about you. |
The canonical fact sheet
Agree these fields once, then paste them unchanged everywhere the company is described:
- Legal name
- Trading name
- One-line description
- Category
- Founded (year)
- Headquarters
- Founders
- Team size
- Primary domain
- Services or products
- Who it is for
- Pricing shape
The .Best advantage at layer 2
A descriptive .Best name reduces ambiguity by construction. “Acme” may refer to hundreds of companies; crm-for-agencies.best refers to one thing, and says what it is. Fewer entities share a name that contains its own category, which should make it easier for a model to keep facts about it together. MECHANISM
The flip side: if you run a .Best site alongside an existing brand, decide which is the entity and which is a property of it, and say so explicitly on the about page and in your structured data. Two half-connected identities are worse than one.
Structured data: describe yourself in a machine's language
Schema.org markup in JSON-LD lets you state your facts in a form machines parse without guessing. Start with Organization on the home page, then add the types that match each page: Product or Service on commercial pages, ItemList on ranked lists, FAQPage on question pages, Article and Person on editorial content.
{
"@context": "https://schema.org",
"@type": "Organization",
"name": "ebike.best",
"url": "https://ebike.best",
"description": "Independent tests and rankings of electric bikes for city commuting.",
"foundingDate": "2026",
"address": { "@type": "PostalAddress",
"addressLocality": "Lyon", "addressCountry": "FR" },
"founder": [{ "@type": "Person", "name": "Jane Doe",
"sameAs": "https://www.linkedin.com/in/janedoe" }],
"sameAs": [ "https://www.linkedin.com/company/ebike-best",
"https://www.youtube.com/@ebikebest" ]
}
Illustrative example of a fictional site. Validate your own markup with Google's Rich Results Test or the Schema.org validator.
- Match the page. Every fact in the markup must match the visible page. A contradiction is worse than no markup.
- Use sameAs. The most underused field. It ties scattered profiles into one entity.
- Name your authors. Bylines, bios, Person markup and visible dates are the cheapest trust you can add this week.
A useful diagnostic. Ask ChatGPT, in a fresh temporary chat, “Is [your site] legit, and who runs it?” Then read the hedging. Phrases such as “I could not find detailed information” or “there may be several companies with this name” are not politeness. They name the anchor that is missing. Fix what the answer points to, and ask again a few weeks later.
09 · Quotable: pages shaped like answers
ChatGPT does not read a page the way a person does. It extracts from it. A page is quotable when the answer to a buyer's question can be lifted out of it in one or two sentences, with specifics.
| Hard to quote | Easy to quote |
|---|---|
| “We help riders find the perfect e-bike for their unique lifestyle, with expert advice they can trust.” | “Our top commuter e-bike for 2026 is Model X: 92 km measured range on our 18 km test loop, 21 kg, €2,499. Updated October 2026.” |
Illustrative example; the product and figures are invented.
The anatomy of an answer-shaped page
- The headline is the buyer's question, in the buyer's words, ideally the “best” form ChatGPT searches for: “Best e-bikes for commuting in 2026”.
- The first 40 to 60 words answer it completely, so the answer survives being extracted on its own.
- Specifics throughout: numbers, dates, prices, names, ranges. A model can only repeat what is stated.
- One idea per section, a table wherever a comparison exists.
- Published criteria and method, so the ranking can be checked rather than taken on faith.
- Author, publication date and last-updated date, visible on the page.
What the research says earns citations
The founding academic study of generative engine optimization (Aggarwal et al., KDD 2024) tested nine content techniques on a 10,000-query benchmark and found they could raise a source's visibility in AI answers by up to 40%. Adding quotations from credible sources, adding statistics and citing sources were among the largest gains; keyword stuffing performed below baseline. MEASURED · GENERAL
The lesson for .Best owners is direct: the name puts “best” in the address, so the page does not need to repeat it twenty times. It needs to prove it, with evidence.
The five pages to build first
| Page | The buyer question it answers | Why ChatGPT needs it |
|---|---|---|
| The ranked list | What is the best [category] for [use]? | The most-cited page type at the buying stage |
| How to choose | What should I look for in a [category]? | Supplies the criteria the answer uses to compare options |
| Prices | How much does a [category] cost? | A model can only repeat a price that is published |
| Head-to-head comparisons | Is A or B better for [use]? | Side-by-side comparisons are the second most-cited format |
| Method and about | Can I trust this source? Who runs it? | Supports verifiability and disclosure |
Publish the number you are nervous about. Price, timeline, test results, team size. When ChatGPT summarises five options, everything you leave unsaid is a gap it fills with someone else's sentence. And original data, published with its method and sample size, is one of the few assets that keeps earning citations long after it is published.
Keep it fresh
Put the year in titles where it is meaningful, update rankings on a stated schedule, and show the last-updated date. In Ahrefs' data, 79.1% of the cited lists it could date had been updated in the same year, and AI-cited pages were on average 25.7% fresher than organic results. MEASURED · GENERAL
The .Best advantage at layer 3
This is where name and content reinforce each other. A ranked list titled “Best e-bikes for commuting in 2026” on ebike.best reads as one consistent answer from address to headline to first paragraph. The same list on a generic domain reads as one page on a site about something else. The expectation the name creates is also a commitment: the site has to rank, compare and update, or the name works against it. MECHANISM
10 · Earning the mentions ChatGPT reads
Your own site is only part of what ChatGPT reads about you. Most of the sources it cites in a category belong to someone else: review sites, publications, communities, directories, and other people's lists.
Build your citation gap table
Run the prompts in section 12 and collect every domain ChatGPT cites. Then build one table:
| Cited domain | Times cited | You appear? | Top rival appears? | Route in |
|---|---|---|---|---|
| example-reviews.com | 14 | No | Yes | Claim profile, ask customers for reviews |
| trade-magazine.com | 9 | No | Yes | Pitch original data |
| forum.example.org | 6 | Yes | Yes | Keep answering, named, no links |
Illustrative rows. Sort by frequency: in most categories a small number of domains supply a large share of all citations, and those are your targets.
Four routes in, in order
| Source type | How you get in | Effort |
|---|---|---|
| Directories and curated lists | Submit, complete every field with your canonical fact sheet, keep it current | Days |
| Review platforms | Claim the profile, then ask real customers for reviews over a short, focused period | Weeks |
| Communities and forums | Answer real questions under your real name, helpfully, over months, without dropping links | Months |
| Editorial and other lists | Offer journalists and list authors original data, not a product pitch | Needs an asset |
What does not work. Paid placements on low-quality sites, link networks, mass guest posts and AI-written roundups. You are not accumulating links; you are trying to appear on a small number of specific pages that ChatGPT already trusts.
The .Best advantage here. Every mention you earn of crm.best also says “CRM” and “best”, and every link to it reads as a descriptive link. Mentions are the factor most closely tied to AI visibility in the research; a .Best name makes each one carry the category. MECHANISM
11 · Four businesses, four prompt patterns
Same mechanisms, different prompts and content. The businesses below are illustrative.
Comparison publisher: ebike.best
Buyer asks: “Which e-bike should I buy for commuting?”
Why it fits: the strongest case. The question becomes a “best” search, ranked lists are the most-cited format, and about 35% of cited lists sit on low-authority domains, so a new site can compete on content.
Build: published test method, side-by-side tables, the year in titles, monthly updates, disclosure of affiliate income.
Local service: movers-lyon.best
Buyer asks: “Who should I hire to move house in Lyon?”
Why it fits: local answers lean on reviews and directories. The name states trade and city in every listing and mention. Movers showed the strongest lift in the GlobeRunner test (+42% CTR).
Build: published price ranges, service areas, review profiles kept current, a consistent name across every directory.
E-commerce brand: espresso.best
Buyer asks: “What are good espresso beans for milk drinks?”
Why it fits: a buying-guide site on a .Best name answers the comparison questions ChatGPT turns into “best” searches, and links shoppers to the store.
Build: an honest guide that includes other brands, clear disclosure of ownership, tasting criteria, prices.
B2B vendor: crm-for-agencies.best
Buyer asks: “Which CRM should a 20-person agency use?”
Why it fits: B2B buyers ask for shortlists, and comparisons and “best X” lists lead the most-cited B2B content. Every mention of the hub names the niche.
Build: honest comparisons with real competitors, published pricing, migration guides, customer evidence.
Choosing the name
| Pattern | Example | Best for |
|---|---|---|
| Category + .best | crm.best, ebike.best |
Comparison sites and category hubs aiming for AI citations |
| Category + place + .best | movers-lyon.best |
Local services |
| Use case + .best | crm-for-agencies.best |
B2B niches and long-tail buying questions |
| Brand + .best | yourbrand.best |
Campaigns and launches; weaker for AI matching because the category is absent |
12 · The ChatGPT recommendation test
Most teams test wrong. They type their own name, read a flattering paragraph and conclude they are visible. A buyer never types your name. A buyer types their problem.
The rules
- Use a fresh temporary chat for every run. Memory and chat history feed your own brand back to you and invalidate the sample.
- Ask category questions, not brand questions. The brand questions are a separate block, used to find factual errors.
- Run every prompt three times and record the majority outcome. One run is an anecdote.
- Log the answer as given: brands named in order, links cited, date, model.
- Test your top rivals with the same set, so your result has a reference point.
- Freeze the prompt set. Changing it resets your baseline and hides every trend.
Measure the noise before the signal. Answers vary between runs and models change without notice. Run the full set on several separate occasions before changing anything. The natural movement you see is your noise floor; any later improvement smaller than that is weather, not progress.
What to record for each run
| Field | Example |
|---|---|
| Date and model | 2026-10-20 · default ChatGPT model, temporary chat |
| Prompt number | P04 |
| Named? | Yes / No |
| Position | 3rd of 5 names |
| All names, in order | Rival A, Rival B, ebike.best, Rival C, Rival D |
| Cited links | Every URL shown as a source |
| Factual errors | Anything wrong the answer says about you |
Twenty prompts for a .Best site
Replace the brackets with your category, audience, place and rivals. Write them the way your buyers would, not the way your marketing would.
A · Choosing (where you get named)
P01Which [category] should I pick for [use]?P02What's the best [category] for [audience] right now?P03Recommend three [category] options for [audience] in [place]P04I need a [category] under [budget]. What do you suggest?P05Who is the most trusted [category] provider in [place]?
B · Comparing (where you get ranked)
P06[Rival A] or [Rival B] for [use]?P07What are good alternatives to [Rival A]?P08Compare the main [category] options on price and qualityP09Where can I find an independent ranking of [category]?P10Which [category] do people like me actually use?
C · Criteria (where you get filtered)
P11How do I choose a good [category]?P12What mistakes do people make when buying [category]?P13How much should a [category] cost in [year]?P14What features matter most in a [category] for [use]?P15What should I ask before choosing a [category]?
D · Identity (what it believes about you)
P16What is [yourname].best?P17Is [yourname].best reliable? Who runs it?P18What do people say about [yourname].best?P19How does [yourname].best rank [category]?P20Is [yourname].best independent?
Why block C matters most. Prompts P11 to P15 look like content questions, but they produce the criteria ChatGPT then uses to compare options in blocks A and B. A site that publishes the clearest answer to “how do I choose” is, in effect, writing the rubric the answer applies to everyone in the category.
Score yourself, and the name ChatGPT picks first
The test tells you whether you are named. A scorecard tells you why not. Score your site and the competitor ChatGPT names most often, which may not be the rival you worry about most, on five dimensions, out of 20 each.
| Dimension | What 20 out of 20 looks like | Score |
|---|---|---|
| Readability | Every key page returns full text to a plain request; AI search agents receive 200 responses | /20 |
| Entity consistency | One name, one description, one fact sheet, identical everywhere; valid structured data | /20 |
| Name–content match | The address, titles and first paragraphs state the same category and the same promise | /20 |
| Third-party footprint | Present on the domains ChatGPT cites most in your category | /20 |
| Answer coverage | A dedicated, answer-shaped page for each of your top buyer questions | /20 |
| Total | /100 |
Reading the gap
Your score alone is an abstraction. Your score next to the brand named first is a work order. The gap is rarely spread evenly; it usually sits in one or two dimensions, most often third-party footprint and answer coverage.
Reading the pattern across engines
If you also run the prompts in other assistants, the pattern of where you appear is diagnostic. These readings are rules of thumb, not measured laws.
| Pattern | Likely cause |
|---|---|
| Absent everywhere | Readability or entity problem. Start with layer 1. |
| In engines that search live, not in ChatGPT | Pages are fine; third-party mentions are thin, or ChatGPT is not searching for this prompt |
| In ChatGPT only for brand questions | Known but not recommended: answer coverage and mentions are missing |
| Named, but with wrong facts | Inconsistent fact sheet across sources. Fix layer 2. |
13 · Measuring progress over time
AI visibility has no official dashboard. It has a frozen prompt set, a spreadsheet and a steady rhythm. Every two weeks is a practical cadence: often enough to catch regressions, rarely enough to see past the noise.
Five numbers every two weeks
| Metric | What you record |
|---|---|
| Share of recommendation | Prompts in which you are named ÷ prompts tracked |
| Average position | Where you sit when you are named |
| Competitor set | Who else is named, and any new entrant |
| Citation domains | Which sources the answers draw on, and whether you are on them |
| Factual errors | Anything wrong ChatGPT says about you, and whether it persists |
Alongside the prompt panel
| Signal | Where to find it |
|---|---|
| Referral visits from AI assistants | Analytics referral reports (chatgpt.com, perplexity.ai, gemini.google.com and similar) |
| Crawler activity | Server logs: requests from OAI-SearchBot and ChatGPT-User, and their response codes |
| Branded search demand | Search Console impressions for your name: people checking what ChatGPT told them |
What to expect, and in what order. Changes that affect live retrieval, such as making pages fetchable or publishing an answer-shaped page, can show up within weeks, once pages are crawled and indexed. Changes that depend on trained knowledge appear only when a new model is trained, on a schedule no one outside OpenAI controls. Expect being named before being ranked first, and expect a crowded category to take longer than a thin one. We do not publish a timeline because we have no measurement that supports one. MECHANISM
Common errors
- Testing in a logged-in chat with history, which measures your own conversations, not the market
- Changing the prompt set mid-way, which erases your baseline
- Not keeping a frozen week-zero snapshot: it is the only “before” you will ever have
14 · The .Best recommendation study
This paper rests on measured behaviour of AI search in general and one small controlled test of .Best. The next step is to measure the .Best effect inside ChatGPT directly. Here is how we propose to do it.
Four hypotheses
| # | Hypothesis | How it would be tested |
|---|---|---|
| H1 | Equivalent comparison content is cited more often by ChatGPT on a .Best domain than on a generic domain | Matched sites, same content and launch date, fixed prompt panel tracked monthly |
| H2 | Mentions of a category .Best name are more often associated with that category in AI answers than mentions of an invented brand name | Brand-question prompts (block D) on matched pairs, scored for category accuracy |
| H3 | Readers click a .Best citation link more often than an equivalent .com link | Panel study showing ChatGPT-style answers with matched sources |
| H4 | The paid-search CTR lift holds at adequate sample size and across countries | The GlobeRunner design, at ~35,000 impressions per arm, in several markets |
Design principles
- Isolate the domain. Same content, same launch date, same promotion; only the name differs. Use self-referencing canonicals on each site.
- Pre-register the prompt set and the analysis before the first run, so the result cannot be chosen after the fact.
- Report nulls. If .Best shows no effect on a measure, that is published too.
- Publish the method and the data so agencies and researchers can check and extend the work.
How to take part. Businesses already on .Best can contribute by running the twenty-prompt test in section 12 with a frozen set, and by running paid-search split tests on their own accounts. Agencies and researchers interested in co-designing the study can contact the registry through domains.best.
15 · A 30-day plan for a .Best site
The order matters more than the speed. Each week depends on the one before.
Week 1 · Baseline
- Write your twenty prompts and freeze them
- Run them three times each in temporary chats; log everything
- Run them for the rival named most often
- Save the week-zero snapshot
Week 2 · Readable
- Test six key pages with a plain request
- Fix rendering on any page that returns little text
- Allow AI search agents in robots.txt and at the edge
- Check server logs for 200 responses to them
Week 3 · Verifiable
- Agree the canonical fact sheet
- Align every profile and directory to it
- Add Organization and page-level structured data
- Publish named authors and an about page
Week 4 · Quotable
- Publish or rewrite the ranked list and the “how to choose” page
- Publish prices and your method
- Build the citation gap table
- Start the directory and review routes
If you only do three things. Make your key pages readable without JavaScript. Publish the answer to the question your buyers ask most, with real numbers in it. Get named on the sites ChatGPT already cites in your category. Then measure against your own baseline, every two weeks, with the same prompts.
After day 30
Re-run the prompt set every two weeks. Add one answer-shaped page and one third-party placement each month. Update your ranked content on a stated schedule. Re-score yourself and your top rival each quarter, and move effort to whichever dimension has the largest gap.
Conclusion · A name in the language of the answer
ChatGPT turns buying questions into “best” searches, and answers them with a short list of names drawn from “best” lists, comparisons and the brands those pages mention. That process is measured, by several independent studies, across millions of queries and citations.
A .Best domain is built in the same vocabulary. It puts the word ChatGPT adds into the address. It puts the category and the claim into every mention a site earns. And when readers see it beside alternatives, the one controlled test available found they click it more often.
What a .Best name cannot do is replace the work. ChatGPT names sources it can read, entities it can verify and pages that answer the question with evidence. The businesses that will gain most are those that pair the name with content worthy of it: honest rankings, published criteria, real numbers and regular updates.
The direct effect of a .Best name on ChatGPT recommendations has not yet been measured. We have set out the method to measure it, and we intend to publish the results, whichever way they point.
ChatGPT is already searching for “best”. The question is whether your site answers in the same words, with the evidence to back them.
About .Best
| Item | Detail |
|---|---|
| Type | Generic top-level domain (gTLD), delegated in the internet's root zone |
| ICANN registry agreement | Signed 19 December 2013 |
| Delegated in the root zone | 27 February 2014 |
| Registry operator | Best TLD Pty Ltd |
| Registry services | CentralNic |
| Registry website | domains.best |
Sources
Third-party figures are reported as published by the sources below. Several were compiled for the registry's October 2026 white paper, .Best Domains: The SEO and GEO Advantage, where full links are given. Verify each figure against its original source before quoting it.
- Aggarwal et al. GEO: Generative Engine Optimization. ACM KDD 2024.
- Ahrefs. Do self-promotional “best” lists boost ChatGPT visibility? (750 prompts, 26,283 URLs).
- Ahrefs. Brand factors and AI Overview mentions (75,000 brands).
- Ahrefs. Do AI assistants prefer to cite fresh content?
- Ahrefs. AI Overviews reduce clicks (300,000 keywords).
- Alphabet. Q2 2025 and Q2 2026 earnings remarks.
- GlobeRunner. .BEST vs .COM Case Study, pp. 11–14.
- Google Search Central. Google's handling of new top-level domains.
- IANA. .best root zone database entry.
- ICANN. .best registry agreement.
- ICANN / Nielsen. Global Consumer Research, Wave 2 (24 countries, 5,452 respondents).
- Ieong et al. Domain Bias in Web Search. WSDM 2012.
- Keller, Heckler and Houston. Journal of Marketing, 1998 (brand name suggestiveness and advertising recall).
- Meltwater. How LinkedIn content wins AI search, 2026 (9.5 million citations).
- OpenAI. Scaling AI for everyone (weekly active users, February 2026).
- OpenAI. Crawlers documentation (OAI-SearchBot, ChatGPT-User, GPTBot).
- OpenAI Help Center. ChatGPT search.
- Pew Research Center. Google users are less likely to click on links when an AI summary appears, 2025.
- PPC Land. Report on Peec AI's analysis of ~5 million ChatGPT fan-out queries, April 2026.
- Search Engine Land. Listicles and AI citations (Evertune, ~25,000 URLs).
- Seer Interactive. AIO impact on Google CTR, September 2025 update (3,119 queries).
- Verisign. Keyword-rich domain names and click-through (11 million search results).
The test method, scorecard and build layers in sections 09 to 13 describe common practice in generative engine optimization and are presented by the registry as guidance, not as measured results. All example sites, products and figures marked “illustrative” are fictional.
Disclosure: domains.best is the registry operator of .Best.